person bent over picking up card from ground

Replacement Cards

Anyone who successfully completed the Smart Serve Training Program can view their certificate number or purchase a replacement card online.

Trouble Logging In?

* You must first Register for an online account if you:

  • completed the online training before April 2011 or,
  • took the in-class training and wrote the paper-based test

**If you have an active online account but cannot Login, please reset your password.

To update your password:

  • Click 'Login'
  • Type your email address in the username field
  • Select 'forgot password' and follow the email instructions to reset your password

The Process

Step 1:

Select Login/Register*

Step 2:

Login to your account**

Step 3:

Select 'Purchase'

Step 4:

Select the 'Replacement Card' option