Lost or damaged cards can be replaced by purchasing a replacement card at a cost of $10 (HST incl.)
- Download the replacement card form
- Complete & print the form
- Mail or Fax the form to Smart Serve with payment
Note: Due to the latest PAYMENT CARD SECURITY STANDARDS (PCI) we are unable to accept credit card payments via email.
Step 1: Login or register for a SmartServe.ca online profile.
Step 2: Establish if your SmartServe.ca account has been validated.
If it has, proceed to "Purchase" and disregard step 3.
Step 3: If your account has not been validated return to "Replacement Cards", submit the Profile Confirmation Form and follow instructions.
Once you have logged into your SmartServe.ca profile check out your "Training Status" on the chalkboard. If it says "Smart Serve Certified" then your account has been validated and you can proceed to "Purchase".