Organization Training

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Online Training for Your Staff

As an organization you can purchase the online course in individual units or in bulk (min. order of 10 units):

  • single tokens expire 30 days from purchase
  • bulk tokens expire 1 year from date of purchase, however once a user redeems a token the training must be completed within 30 days.

To purchase tokens for online training:

  1. Register for an organization account.
    Note: The Organizational account is an administrative account only. There is no access to the course from this account.
  2. Login to your account and click "Purchase"
  3. Distribute one token per person

From your Organization account you can view:

  • Token numbers & expiration dates
  • Invoices
  • Participant's course status
Token Distribution
  1. Distribute one token only per participant
  2. Instruct the participant to:
    • register for an Individual account
    • redeem their token (this will add a course to their account)

From this point you will be able to monitor your employee's status in the course from your organization account.

Once the token is redeemed the course must be completed within 30 days.

Participants must achieve a passing mark of 80% on the final Certification Test.

Online Training
$34.95 each (plus HST)

Online Training with Workbook tool tip
$44.48 each (plus HST)

Online Training Program Bulk Purchase
(25% discount on 10 tokens or more)

$26.21 each (plus HST)

*All fees are non-refundable

Language Options:

  • English
  • French
  • English with audio track in tool tip
    • Mandarin
    • Cantonese
    • Korean
    • Spanish
In-Class Training for Your Staff

This format of training was developed for use by organizations wishing to provide the training in a classroom or group setting, including:

  • Licensees
  • Corporate customers
  • Colleges

Ideally the in-class sessions should be facilitated by an experienced leader in responsible alcohol service.

This could include: managers, owners or professional trainers.

Note: This product is not sold to individuals.

Program Structure

The in-class format consists of three components

  1. DVD
  2. Workbook
  3. Certification Test

Please allow 3-4 hours to deliver this training.

The completed tests are mailed to Smart Serve office for marking and processing. Processing time may take 3-4 weeks.

Individuals who achieve a grade of 80% or higher on the final test are issued a wallet size certificate.

Participants who score below 80% on the first attempt are issued one re-take test. This re-take test must be written within 3 months from date of issue.

DVD Training Package tool tip
(DVD, facilitator's guide, sample workbook)
$129.00 each (plus HST)

Certification Kits
(workbook, certification test)
$19.91 each (plus HST)

Incident Reporting Log tool tip
$22.13 each (plus HST)

Please allow 7-10 working days for regular delivery

*All fees are non-refundable

Language Options:

  • English
  • French